On the afternoon of the last day 23, Ana Teresa Penim with John Catalan (INV - Institute of Trading and Sales) and Bissaya Barreto Foundation (FBB) They launched in Coimbra, in FBB facilities in Bencanta, a GRA – The Global Retail Academy.

It is an entity with unique features, created with the objective of designing and stimulate innovative responses to professional development, aiming for excellence in business performance and customer service, professional, teams and retail insignia.

Ana Teresa Penim, ‘retail lover’:"There is 24 years I dedicate myself to the development of retail professionals, from top leaders to the sales board, through the most diversified strategies, from the 'coaching' executive and 'in-store' to training 'on-th-job'. The creation of the GRA, by INV partnership, which has a 'know-how' and 'network' unique in the field, with Bissaya Barreto Foundation, which, besides having an amazing credibility, GRA offers the magnificent infrastructure a strategic point of the country that allow the physical and digital insignia, ‘shopping centers’/ ‘outlets’, networks of franchising, and to marks them come to life, only responses development, qualification and accreditation in unique and innovative content and teaching strategies, implemented by professional excellence and entities, with a 'mindset' global. I'm super-proud to co-create this project, and the huge demonstrations of support we have received have exceeded my expectations. "

| READ MORE + |